Are you a customer-focused individual with excellent administrative and organisational skills? Are you passionate about providing outstanding service to clients and customers? If so, we have the perfect opportunity for you!
We are currently seeking a Claims Administrator to join our team. As a Claims Administrator, you will be responsible for setting up new claims, booking survey and repair appointments for our engineers, and managing the central inbox on a rota basis. You will work closely with our clients and customers to ensure that their needs are met and that they receive exceptional service at all times.
In this role, you will take ownership of claims and manage them through to completion, producing letters and arranging travel and accommodation where necessary. You will also be responsible for dealing with inbound calls and keeping work up to date on our bespoke drainage claims management system.
To be successful in this role, you should have excellent interpersonal and communication skills, as well as strong attention to detail and organisational skills. You should be computer literate and willing to learn new skills as required. Previous experience in claims handling or customer service would be beneficial but is not essential.
In return for your hard work and dedication, we offer a competitive salary, 25 days holiday, flexible benefits including the option to buy or sell up to 3 days holiday, travel insurance, a pension scheme, and discounts at major brands. This is a full-time role, working 37.5 hours per week from Monday to Friday, with Saturdays on a rota basis.
If you are looking for a challenging and rewarding role in a dynamic and supportive environment, please apply today!
Job Type: Full-time
Salary: £21,000.00-£24,000.00 per year
Benefits:
- Company pension
- Employee discount
- Private dental insurance
- Referral programme
- Work from home
Schedule:
- Monday to Friday
- Overtime
Experience:
- Claims Processing: 1 year (preferred)
Work Location: Remote
Reference ID: CP
